How I’m Using ChatGPT and Synthesia to Create Just-in-Time Learning
Introduction: Rethinking Leadership Development for Busy Workflows
Leadership isn’t learned in a day—and it certainly doesn’t happen in long, one-off training sessions. Today’s leaders need support in real time, right when challenges arise. That’s why I’ve embraced a microlearning approach, embedding leadership development directly into the flow of work using tools like ChatGPT and Synthesia.
I’ll walk you through how I’m building an AI-powered microlearning series for new and aspiring leaders—one that’s accessible, actionable, and designed to fit seamlessly into daily routines.
Why Learning in the Flow of Work Matters
If you’re new to the concept, Josh Bersin describes learning in the flow of work as providing employees with immediate, bite-sized learning exactly when they need it. No scheduling, no disruptions—just practical support at the moment of need.
For leadership development, this means offering quick resources on topics like giving feedback or handling conflict—available right inside tools leaders already use, like Microsoft Teams.
My Process: From Idea to Microlearning Delivery
Here’s how I’m using AI tools to make this happen:
1. Scripting with ChatGPT
I start by using ChatGPT as a creative partner to draft concise, scenario-based scripts on leadership topics. It’s not about letting AI do the thinking—it’s about guiding it with clear prompts to align with instructional design best practices.
2. Turning Scripts into Videos with Synthesia
Once the script feels right, I move to Synthesia to generate short, AI-narrated videos. These microlearning assets are designed to be under 3 minutes—perfect for busy leaders.
3. Embedding Content in Microsoft Teams
Finally, I embed these videos into a dedicated Teams channel, pinning them for easy access. I also use Power Automate to schedule weekly learning nudges—keeping leadership growth continuous without overwhelming learners.
Example: Microlearning on “How to Give Feedback”
To kick off the series, I plan to create a quick video on Giving Feedback—a skill every leader needs but few feel confident about. Using the 5 Moments of Need framework, I will design it as a just-in-time resource leaders can access before their next one-on-one.
Future Topics in the Series
This is just the beginning. Upcoming microlearning topics will include:
- Difficult Conversations
- Handling Conflict
- Adapting to Change
Each will follow the same AI-supported process—ensuring consistency, speed, and relevance.
Lessons Learned Along the Way
- Prompting is Key: The quality of ChatGPT outputs depends on how well you guide it.
- Keep Videos Short and Focused: Microlearning should respect the learner’s time.
- Leverage Existing Tools: Embedding content in platforms like Teams keeps learning accessible.
For more insights on microlearning design, I recommend this guide by The Learning Guild.
Where to Go from Here
Bringing microlearning into the flow of work doesn’t have to be complicated—you just need the right tools, a clear focus, and a commitment to meeting learners where they are. If you’re inspired to start building your own leadership microlearning series, I’ve gathered some helpful resources to guide you.
Whether you’re new to AI video creation, exploring frameworks like the 5 Moments of Need, or figuring out how to pin that first video in MS Teams—the links I provided will give you a head start.
Let’s Hear It—How Are You Applying Learning in the Flow of Work?
How are you integrating learning into the flow of work? Have you explored AI tools like ChatGPT or Synthesia in your L&D strategy?
I’d love to hear your thoughts—share your experiences in the comments
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